Website Consultant - Swing Shift (118515)

Lindon, Utah, United States

Who We Are:
Founded in 2009, Boostability is now one of the fastest growing internet marketing companies in the world. We use cutting-edge technology to provide high-quality SEO, social media, and website marketing services that achieve explosive growth for our small business partners and clients. Our work environment is fun, friendly, and collaborative. Whether participating in a community service project, wellness contest, epic ping pong or foosball battle, or movie premiere, our employees (affectionately referred to as Boosters) make Boostability the best place to work. We pride ourselves on a unique, positive culture that enables all of our employees to grow and all of our clients to succeed.

 

Just An Overview...
In this role, you will manage the full lifecycle of our website build product. We work with small to medium sized Australian businesses and help them create or update their online presence. If you are well organized, have an eye for design, and possess strong customer service skills, this could be a match for you!

 

Schedule…
Here’s a quick breakdown of the schedule. Since Australia is 16 hours ahead, you will work Sunday to Thursday. Shifts will vary as the time changes occur in Australia.

Full Time Shifts:

  • March to September:  4:00 PM - 1:00 AM
  • October to February: 3:00 PM - 12:00 AM

Part Time Shifts:

  • March to September: 4:00 PM - 9:00 PM or 8:00 PM - 1:00 AM
  • October to February: 3:00 PM - 8:00 PM or 7:00 PM - 12:00 AM

 

What You’ll Be Doing...

  • Gather design and content preferences from clients through showing a curiosity for their business.
  • Communicate design preferences via written description to our design and copy teams.
  • Act as main point of contact to clients and respond regularly through email and phone.
  • Complete team goals for efficiency, customer service, and quality.
  • Oversee that websites are completed accurately and on time
  • Show a consistent ability to deliver a quality product in a way that satisfies customers.
  • Increase knowledge of design standards.
  • Manage 25 to 40 accounts.
  • Achieve average KPI metrics within 3 months of joining the team.

 

What You’ll Need to Succeed...

  • You’ve been there, done that! You have a minimum 1+ years, providing exceptional customer service.
  • You consistently demonstrate a positive attitude in responding to difficult client and team situations.
  • You have a talent for problem solving.
  • You have the experience providing exceptional customer service over the phone.
  • Your written and verbal communication skills are second to none!
  • You're effective with self-directed work.
  • You’re at work and on time, on a day to day basis.

+ If you have knowledge or a prior interest in our industry, we’re especially interested in you!

 

Non-Required but Valuable Skills

  • Ability to dominate at most board games.
  • A killer Australian accent.
  • Ability to shoot a nerf gun with deadly accuracy.

 

Compensation: $13.00+/ hr DOE (Plus 15% for working the swing shift)

  • Our full time positions are eligible for benefits including; Health, Dental, Vision & 401k.
  • This is an entry level position with lots of room to grow.

 

Why Join Us?

  • We love our internal hires! You’ll have opportunity to advance within a fast-growing company.
  • Continuous learning and improvement! 
  • Full time positions come with benefits! PTO, health, dental, and HSA benefits.
  • Culture is important to us. Do you like Halloween desk decorating contests? How about scavenger hunts for Star Wars action figures? Then you’ll enjoy coming to work in our fun and exciting work environment!
  • Free soda, ping pong, foosball, subsidized vending machines, company parties and treats, movie premieres, and more! What more could you ask for?
  • We are currently accepting all houses: Gryffindor, Hufflepuff, Ravenclaw, or Slytherin.